Everything You Need to Know About MetricsHub
This Q&A dives into MetricsHub’s unique features, capabilities, and benefits, answering the most frequently asked questions to help you understand why it’s the ideal solution for your observability needs.
What is MetricsHub?
MetricsHub is an observability collector designed to detect and predict issues in your servers, networks, and storage infrastructure before they impact the availability of your services. Built on OpenTelemetry, it seamlessly integrates with leading modern observability platforms like Datadog, Prometheus, Grafana, and Splunk.
How does MetricsHub work?
MetricsHub® integrates seamlessly with your observability platform through the OpenTelemetry Collector. This architecture ensures vendor neutrality, simplifies data collection, and maximizes flexibility in your monitoring strategy.
How is MetricsHub different from other monitoring tools and agents?
Unlike tools tied to specific ecosystems, MetricsHub is built natively with OpenTelemetry in mind and delivers comprehensive, vendor-agnostic observability through seamless integration with leading platforms like Datadog, Prometheus, Grafana, and Splunk.
Also, MetricsHub does not need to be installed on every single monitored system: it can collect metrics from thousands of hosts and devices with one single collector.
MetricsHub comes out-of-the-box with tons of content to properly monitor every aspect of 100+ platforms in your infrastructure. MetricsHub is also easily customizable to cover specific aspects of your infrastructure and extract metrics from custom apps, specialized sensors, 3rd-party services, anything—no coding!
Who can benefit from MetricsHub?
MetricsHub is ideal for IT administrators, Site Reliability Engineers, Data Center Operators, and Sustainable IT Managers who manage infrastructure to deliver critical digital services.
What types of businesses and environments is MetricsHub designed for?
MetricsHub caters to both small businesses and large enterprises. It supports on-premises environments, ranging from small-scale setups to complex, growing infrastructure.
What Does MetricsHub Monitor?
MetricsHub monitors a wide range of IT resources, including hosts, services, and applications. With 20+ years of experience in hardware monitoring, it provides extensive coverage while offering the flexibility to expand into areas like storage and databases.
Which platforms or tools does MetricsHub integrate with?
MetricsHub integrates with major OpenTelemetry-based platforms like Datadog, Prometheus, Grafana, and Splunk. Refer to the OpenTelemetry Website for the exhaustive and up-to-date list of vendors who natively support OpenTelemetry.
What is the difference between MetricsHub and Hardware Sentry?
MetricsHub builds on Sentry Software’s expertise in hardware monitoring, extending beyond hardware to monitor a wide range of IT infrastructure. As the successor to Hardware Sentry, MetricsHub offers full extensibility and broader capabilities. Hardware Sentry will be deprecated in the coming years.
Does Sentry Software use MetricsHub in-house?
Yes, Sentry Software uses MetricsHub to monitor its server room. Explore our observability and sustainability dashboards on our demo platform for a firsthand look.
How long does it take to set up MetricsHub?
Setup time for MetricsHub varies depending on the complexity of your infrastructure and the availability of your system experts. For example, one customer successfully deployed MetricsHub across tens of data centers and 6,000 Dell, HPE, and Super Micro servers in a few weeks, with one single person dedicated to the project!
What kind of support is available for MetricsHub users?
MetricsHub users have access to a variety of support options, including:
- MetricsHub Community on Slack: A collaborative space to ask questions, share insights, and learn from other users.
- MetricsHub Support Desk: Premium support included with the MetricsHub Enterprise Edition, offering expert troubleshooting and specialized assistance for Prometheus. Visit the MetricsHub Support Desk page for more information.
How much does it cost?
MetricsHub offers two editions to meet your needs:
- Community Edition: Free and open source, ideal for basic monitoring needs.
- Enterprise Edition: A monthly subscription priced per host will provide comprehensive monitoring, seamless integrations, and premium support.
Whether you’re starting with a small-scale setup or require advanced capabilities for complex infrastructures, MetricsHub has a solution for you. Learn more on our Pricing page .
Why should I opt for MetricsHub Enterprise?
MetricsHub Enterprise is tailored for growing businesses and complex environments. It provides comprehensive monitoring, seamless integration, and premium support services, empowering IT teams to boost productivity, reduce downtime, and cut costs related to infrastructure vendors. Explore its value on our Pricing page.
How can I Subscribe to MetricsHub Enterprise?
You can subscribe to MetricsHub Enterprise via:
- Observability vendor marketplaces
- Trusted partners and resellers
- Directly through our website
We’re here to help! Contact us to get the answers you need or learn more about how MetricsHub can transform your observability journey.